WhatsApp Business API

Empower Your Growing Business with Meaningful Customer Connections

Say goodbye to ineffective communication strategies, manual overload, and fragmented operations. Elevate your customer engagement to new heights with the WhatsApp Business API, seamlessly integrating all your tools and data for unparalleled efficiency and scale.

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How It Works
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Is WhatsApp Business API the Right Choice for Your Business?

Wondering if it's time to transition from the free WhatsApp Business app to the more robust WhatsApp Business API offered by iNextCRM? Here are some indicators to consider.

Business Growth

Tailored for medium to large enterprises experiencing a surge in customer base and a rise in support inquiries and leads.

Communication Demands

Say goodbye to language barriers. Our innovative 'Translate' feature ensures seamless communication, allowing you to chat effortlessly in any language and receive responses in your preferred one.

Compliance Simplified

Simplify complex communication and ensure compliance with regulatory requirements. Our platform helps your team craft clear, concise, and professional responses, enhancing overall customer experience while reducing technical jargon.

FeaturesWhatsAppWhatsApp BusinessWhatsApp Business API
Perfect forPersonalSmall businessesFast-growing businesses
Message limitationUnlimited messages to friends and familyUnlimited messages to customersLimited free messages, then charges apply
Automation capabilitiesNoneLimited capabilityHigh, with AI assistance and chatbots
Number of devicesOne device at a timeFive devices at a timeMultiple devices, Charges apply
Conversational chargesFreeFreeAutomatically from the CRM
Contact syncFrom your phoneFrom phone or manualUnlimited
Broadcast limitUp to 256 ContactsUp to 256 contactsHassle-free integrations
IntegrationsNoneBasic integrationsNone

Optimize Your Business Metrics with iNextCRM's Advanced Features

Increase your revenue potential with WhatsApp Automation

Increase your revenue potential with WhatsApp Automation

Boost revenue potential with streamlined WhatsApp Automation through iNextCRM's Workflow feature. Experience lightning-fast, tailored responses with our AI-powered chatbot, designed to guide users towards your business objectives seamlessly. Whether it's scheduling appointments or enhancing engagement, our chatbot caters to your customer's needs instantly, ensuring unparalleled convenience.

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Frequently Asked Questions (FAQ)

Answers WhatsApp Business API Common Queries

WhatsApp Business API typically incurs setup and integration charges through WhatsApp Business Service Partners (BSPs). However, certain providers, such as iNextCRM, offer complimentary API/chatbot setups, aiming to alleviate integration costs for small-to-medium businesses. Note that Meta imposes per-message charges based on country/region-specific rates, which may vary with your chosen tech partner.

To apply for WhatsApp Business API, connect with WhatsApp BSPs like iNextCRM. You'll likely need to maintain a minimum volume of business-initiated conversations and verify your business details. Provide the necessary information to your WhatsApp partner to establish your API account.

WhatsApp Business API serves as an interface augmenting customer relationship platforms. It necessitates an existing communication framework, with numerous WhatsApp Business Service Providers like iNextCRM available for setup assistance. Meta also offers a cloud API option, albeit with limited functionality and no strong framework prerequisites.

Integrate WhatsApp Business API into your website by incorporating click-to-WhatsApp ads or integrating a chat widget. Partners like iNextCRM facilitate no-code chatbot creation for 24/7 customer support, automated broadcasting, drip marketing campaigns, and seamless business communication on WhatsApp.

WhatsApp enforces a comprehensive commerce policy, barring certain sectors such as healthcare and gaming, along with specific message types like marketing emails. Refer to the WhatsApp Commerce Policy page for detailed information.

WhatsApp Business API supports a variety of message formats, including text, images, videos, locations, links, interactive list messages, and contacts. These formats can be deployed in regular chats, bulk broadcasts, and group messages alike.

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