Whatsapp shared Inbox

A Collaborative Workspace For Seamless Communication

Make a note, tag a team member or assign conversations without having to switch between multiple channels. Teams can take ownership of customer conversations to ensure accountability.

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How It Works
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View 360° WhatsApp Conversations History

Access all Customer & Team Conversations

Pin Potential Customer Conversations

Add Private Notes and Send Quick Replies

Answer FAQs with Predefined Responses

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WhatsApp Inbox

One WhatsApp Number,
Multi-Agent Login

Multiple agents can take over customer conversations through one single WhatsApp number. Oversee all conversations and increase productivity

Assured Growth

Boost Customer Response Rates by 2X

Empower Multiple Agents to Engage Customers Efficiently from One WhatsApp Number. Enhance Oversight and Productivity Across Conversations.

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Organize Teams

Streamline Team Organization Effortlessly Create Teams and Allocate Conversations to Users for Smooth Workflow Management.

Manage Contacts

Efficient Contact Management Prevent Missed Opportunities with Robust Contact Management Tools, Ensuring Every Lead is Captured.

Start Conversations

Initiate Engaging Conversations Gain Full Visibility into Messages, Threads, and Conversations to Facilitate Seamless Communication.

Use Cases

Effortless Management of Customer and Prospect Communication with iNextCRM

Organize Users and Teams

Organize Users and Teams

Enhance Communication Efficiency by Assigning Chats to Users and Creating Specialized Teams.

  • Establish Teams for Sales, Support, or Different Shifts to Streamline Workflows.
  • Foster Collaboration Among Teams for Transparent Communication Management.
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Manage Contacts

Manage Contacts

Effortlessly Handle Communication with Thousands of Contacts.

  • Access Contact Lists and Easily Add New Contacts, Import/Export CSVs.
  • Utilize Contact Tagging for Categorization, such as VIPs, and Gain Enhanced Insights through Reporting.
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Engage, Sell, and Support

Engage, Sell, and Support

Gain Full Visibility into Messages, Threads, and Conversations for Seamless Engagement.

  • Personalize Interactions for Enhanced User and Customer Engagement.
  • Develop Opportunities through Tailored Conversations, and Provide Ongoing Support and Updates to Customers.
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